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At EcoWare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

Payment Information

Our payment processor may store your information for up to two years in case of chargebacks.

Communication

If you contact us by email, we may store your email address and the content of your message.

Cookies & Tracking

We use basic cookies and tracking technologies to improve website functionality. You can manage or disable cookies through your browser preferences.

2. How We Use Your Information

To process payments and handle potential chargebacks.
To respond to customer support inquiries and communicate with you.
To improve website performance and user experience.

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Retention

Payment data may be stored by our processor for up to two years for fraud prevention and chargeback handling.
Certain data may be retained as required by law (e.g., tax authorities may require retention for up to 7 years).
You may request deletion of your personal data (see Right to Be Forgotten below).

4. Data of Minors

We do not target minors with our website. If you are under the age of 18, you must have permission from a parent or guardian to use our services. By accessing our website, you confirm that you have obtained such permission.

5. Right to Be Forgotten

You may request that we delete all personal data we have about you. We will honor your request unless certain information must be retained to comply with legal or regulatory requirements (such as financial or tax record retention).

6. Security

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Access

Only the owner of EcoWare has access to any private information collected through our website and services. We do not share access to personal data with employees, contractors, or third parties unless required by law.

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised "Last Updated" date. We encourage you to review this page periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@ecoware.dev